> ## Documentation Index
> Fetch the complete documentation index at: https://docs.thread.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Quickstart: your first guide

> Publish a guide, rehearse it against yourself, enroll a customer, and watch it drive an outcome to verified done.

This walkthrough takes you from zero to a live guide pursuing a real outcome. You'll need an **org admin** role; the Guides surface lives under **Operate → Guides**.

<Steps>
  <Step title="Set up a channel">
    A guide needs at least one way to reach the customer. For texting and calling, buy a number under
    **Settings → Branding & Identity → Phone & registration** — voice works immediately, while
    texting unlocks after carrier registration ([details](/admin-guide/phone-and-registration)). For
    email, verify your domain under **Email Domain** so the guide can send as a real address and wake
    on replies ([details](/admin-guide/email-domain)).
  </Step>

  <Step title="Author the guide">
    Create a guide and write its instructions in plain English: the outcome it's pursuing, what
    "done" means, the tone to take, the cadence to keep, and when to hand off to a human. Attach tool
    rows so it can read the systems that matter — your CRM record, your knowledge base — and it will
    use those reads to ground what it says and to verify the outcome. See
    [Building a guide](/guides/building-a-guide).
  </Step>

  <Step title="Rehearse it on yourself">
    Before anything reaches a customer, run the whole thread against yourself: text with it, take the
    web call in your browser, fast-forward time to see how it follows up. Nothing in rehearsal
    touches a real customer. See [Rehearsal](/guides/rehearsal).
  </Step>

  <Step title="Enroll a customer">
    Enroll one customer: name, phone, email, company, and the owner on your side — and attest to
    consent for the contact channel. The guide opens the conversation itself. See
    [Enrolling customers](/guides/enrolling-customers).
  </Step>

  <Step title="Watch it work">
    The customer's **watch page** is a certified log of everything the guide does: every send, every
    source check, every wake. Approvals and escalations land in your [Inbox](/inbox/overview). See
    [The watch page](/guides/watch-page).
  </Step>

  <Step title="Verify the outcome">
    The guide closes the outcome only by citing a fresh read from a connected source — or, with no
    read tool attached, by your explicit confirmation. Green is earned. See
    [Outcomes and verification](/guides/outcomes-and-verification).
  </Step>
</Steps>

## Going bigger

* Enroll a batch from CSV and track them as cohorts: [Cohorts](/guides/cohorts)
* Give the guide a voice: [Voice Studio](/guides/voice-studio/building-voice-agents)
* Run accounts through a staged program instead: [Quickstart: your first Motion](/introduction/quickstart-motion)